#1 Reason for Poor Business Performance
"People are usually at the root of performance problems" -Barbara A. Scott People are the #1 reason for poor business performance....
3 Reasons for 3rd Party Assessments
Without a clear starting point, future state requirements and gap analysis, organizations waste valuable time on "shiney things" -Barbara...
3 Ways to Improve the Customer Experience
A customer's journey provides the roadmap for the experience. -Barbara A. Scott As a provider of a service or a supplier of a product,...
All Strategy Requires Change
All strategy requires change. Either you are changing from nothing to something, something to something else or something to nothing. -...